Will Richardson · Automation consultant

I've been automating business for 18 years.

I redesign how the work runs, from as-is to to-be, then build the operating model and the systems that do it. Nine government back offices onto one ERP and shared service. HM Treasury's accounting for all of government. A bank's payments, cut over clean. Now the system is AI, and I set it up for your team.

18 years automating businessProcess redesignTarget operating models£400bn+ assuredSC cleared
Will Richardson
Track record
9government departments' back offices redesigned onto one ERP and shared service.
£1bnof government back-office automation designed: finance, HR, procurement, payroll.
90 daysto take HM Treasury's accounting system for all of government from red to green.
£1.6bnbank carve-out: payments, FinCrime and IT separated, a clean Day-1 cut-over.
£300m+of Treasury funding won for automation programmes, with business cases I wrote.
£400bn+of major projects assured. I know what IT and audit will ask before they ask it.
I've redesigned and automated work for
UK GovernmentRBSSainsbury'sLloyds BankFSABarclaysThe Trinity ChallengeKPMGSopra Steria
Results

Time and money, saved by automation

30%Less manual effort

Cabinet Office: HR, finance and procurement redesigned onto cloud ERP and a new operating model. Benefits of c£5m a year.

40%Faster processing

HM Treasury: the accounting system behind all of UK government's finances, recovered and delivered. Saving £1m+.

25%Less transactional processing

Sopra Steria: automating the government back-office service they already run, from finance to payroll. £2.5m a year saved.

80%Lower cost, with AI

Mondra: marketing and data collection automated with AI systems I built myself. £300k a year saved.

In their words

What clients say

"I engaged [Will] to stand up a complex programme to support the delivery of our ambitious Maritime 2050 strategy. The team led by Will were exceptionally skilled individuals who shaped a business case, stood up the programme and set us on course to deliver our goals."
Phil LondonGB Maritime Programme Director, Department for Transport
"I needed a partner with expertise in operating model design, business and systems analysis, assurance, approvals and a deep understanding of government. [Will] exceeded my expectations."
Hala AudiDirector Strategy and Assurance, Infrastructure and Projects Authority
"I engaged [Will] to support the start-up of the [Cabinet Office] MyCO programme in 2019 and was very pleased with the result. I would not hesitate to recommend [Will] or use them again in future."
Mike ParsonsChief Operating Officer, Cabinet Office
"Will is an exceptional transformation leader, able to lead in a boardroom and have his sleeves rolled up in the trenches."
Lee EllisHead of IT EPMO, Barclays
What I do

The skills, and where I've used them

  • 01
    As-is to to-be process redesign

    Mapping how the work really runs, then redesigning it so a system does the repeatable part. Nine government back offices; a bank's payments, HR and finance.

  • 02
    Target operating model design

    Who does what, in-house or outsourced, on which platform. Nine departments signed up to the shared-services model; a new HR, finance and procurement model for the Cabinet Office.

  • 03
    Automation and systems delivery

    ERP, shared services, core banking, payments and financial reporting, from vendor selection to go-live. SAP, Oracle, Workday, Hyperion, SWIFT and SEPA payment engines.

  • 04
    Business cases that get funded

    £300m+ of HM Treasury funding won across three programmes; an £80m+ case for nine departments; a cloud-ERP case approved at three-to-one benefit to cost.

  • 05
    Rescue and assurance

    HM Treasury's central accounting system from red to green in 90 days; the assurance model for the £400bn+ Major Projects Portfolio.

  • 06
    AI automation, hands-on

    Since 2025 I've built and run three production AI systems. The set-up you see in the episodes is the one I run my own work on, every day.

What it means for you

Less risk. Faster results.

1 weekLive, not a pilot

I've taken programmes from business case to go-live, including a £1.6bn bank carve-out. Your team is working the new way within a week.

£400bn+Through IT and audit first time

I've assured the UK's biggest projects as a UK Government accredited High-Risk Reviewer. Your IT pack answers their questions before they ask.

£300m+Signed off by your CFO

My business cases have won £300m+ of funding. Your internal case comes as a bonus.

Every dayProven on my own work

Not theory. It's the set-up I run my own programmes on, and I set it up for your team myself.

Want this experience on your team's AI?

Twenty minutes. You leave with the three jobs I'd set up first, even if you don't buy.